7 Bpo Team Leader Jobs in Mumbai

There are a growing number of BPO Team Leader jobs open in Mumbai right now. Hiring for this role is still picking up. Employers added 3 new listings this month. Most of the hiring is for Customer Support and TeleCaller category. Companies hiring for these jobs span BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Oshiwara, Adarsh Nagar, Navi Mumbai and Malad (West). That is where most of the hiring happens right now.

BPO team leaders in Mumbai handle team performance monitoring, quality reviews, escalation handling and shift reporting. Most of the day goes into dialer dashboards, quality scorecards and CRM. What makes this role different is that it carries team AHT and quality metrics. Almost all of these jobs are work from office. Freshers with no experience can apply for most of them. Once you have 0-3 years, employers expect you to handle a small team or run a full process on your own.

Cydan Associates, Globaledge Bpm and Paddle Point Bpo are hiring BPO team leaders in Mumbai right now. In all, 7 companies are hiring for this role. You can find them across BPO, e-commerce, banking, telecom and insurance. If you join a big company, expect a fixed salary band and two or three interview rounds. Smaller companies will hire you faster and care more about what you can actually do. Look over each job post before you apply.

BPO team leaders in Mumbai usually earn between Rs 20,000 and Rs 38,000 a month. The middle of the range is about Rs 30,000. Salary here follows a fixed salary plus performance incentives. Experience level and company size both influence how much you earn. 10th pass is the baseline most job posts require. Candidates with a graduate degree land the higher-paying roles. Roles offering incentives or a shift allowance sit above the median. Customer service certification can also help you earn more.

Companies hiring BPO team leaders in Mumbai mostly seek people management, quality coaching and target delivery. They additionally expect patience, clear communication, active listening and multitasking. Recruiters confirm this before shortlisting anyone. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Email Chat Process Executive and Hindi Telecaller are worth a look in Mumbai. These roles belong to the same Customer Support and TeleCaller group.

Employers have posted 6 BPO Team Leader jobs in Mumbai on Job Hai right now. Use filters for salary, experience, locality and work mode to narrow them down. A job alert here does the watching for you. You'll be the first to know when a new BPO Team Leader job opens in Mumbai.