1 Call Quality Analyst Jobs in Delhi

Employers added 1 new listings this month. There are a growing number of Call Quality Analyst jobs open in Delhi right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Companies in BPO, e-commerce, banking, telecom and insurance are hiring for these jobs. Most of the jobs are in Laxmi Nagar. That is where most of the hiring happens right now.

Call Quality Analyst in Delhi is responsible for call auditing, score reporting, feedback sessions and process gap identification. Day to day you work with call recording systems, quality scorecards and reporting tools. The role stands apart because it audits and coaches rather than handling customer calls. Nearly all of these jobs are work from office. If you have 0-1 years of experience, you can apply for most of these jobs. At 1-2 years, employers hand you a small team or a full process to run.

Prakha Infotech is hiring call quality analysts in Delhi right now. A handful of companies are hiring for this role. They come from BPO, e-commerce, banking, telecom and insurance. Big companies usually offer a fixed salary range and have two or three interview rounds, while smaller ones tend to hire faster and care more about what you can actually do. Read each job post before you apply.

Pay for call quality analysts in Delhi depends on the employer, your experience and the exact responsibilities of the role. Pay comes as a fixed salary plus performance incentives. It goes up with experience and with the size of the company. Most companies ask for 10th pass. a graduate degree helps if you want the better-paying jobs. Jobs with incentives or a shift allowance usually pay above the middle of the range. Customer service certification can also help you earn more.

Employers hiring call quality analysts in Delhi mainly look for call evaluation, scoring consistency and feedback delivery. They also expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Hindi Telecaller and Call Center Executive are worth a look in Delhi. These roles belong to the same Customer Support and TeleCaller group.

You'll find 1 Call Quality Analyst job live on Job Hai in Delhi today. Narrow them down with filters for salary, experience, locality and work mode. A job alert can be set up in seconds. You'll hear from us the moment a new Call Quality Analyst job opens in Delhi.