Customer Care Executive

We're Hiring – Customer Support Executive (Female Candidates Preferred) 🌟

Are you passionate about delivering exceptional customer experiences and have a background in the manufacturing industry? We're looking for a Customer Support Executive with 3 to 5 years of experience to join our dynamic team!

🔹 Key Responsibilities:

📩 Prompt Response Handling

• Monitor and respond to customer enquiries via email, website forms, chat, and social media.

• Ensure all queries are acknowledged within a defined SLA (e.g., within 24 hours).

🧠 Lead Qualification

• Assess enquiries to determine seriousness and potential.

• Identify customer needs – blower type, application, quantity, and urgency.

📦 Product Information Sharing

• Provide accurate product details, including specifications, pricing, availability, and lead times.

• Share catalogs, datasheets, and technical documentation as required.

🗃️ CRM & Record Maintenance

• Log all enquiries in the CRM system with appropriate tags and follow-up notes.

🤝 Coordination with Sales & Technical Teams

• Forward qualified leads to the sales team.

• Involve technical experts for custom solutions or detailed product discussions.

🔄 Follow-up & Feedback

• Ensure timely follow-ups on open enquiries.

• Gather customer feedback to help improve our services.

🎯 Preferred Profile:

• Female candidates

• 3–5 years of relevant experience

• Background in manufacturing sector

• Excellent communication and organizational skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ASHRIYA ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 3 Customer Care Executive at ASHRIYA ENTERPRISES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.