Customer Care Executive

Job Summary:

We are seeking a highly motivated and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. You will resolve customer inquiries, address concerns, and provide timely solutions to ensure customer satisfaction.

Key Responsibilities:

- Handle customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns in a timely and professional manner
- Provide accurate and helpful information to customers
- Process customer requests, such as booking changes and cancellations
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions

Requirements:

- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Proficiency in English language (additional languages a plus)
- Ability to work in a team environment
- Strong customer service skills and a customer-centric attitude

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Bangalore.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at Bangalore
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.