Customer Care Executive

Job Title: Customer Care Executive – Tax Calling (Automotive Sector)

Location: Parkstreet
Industry: Automobile/ Customer Service
Experience Level: Fresher

Job Summary:

We are looking for a proactive and customer-focused Customer Care Executive to handle tax-related calls for our automotive clients. You will be responsible for contacting vehicle owners regarding due or upcoming road tax, registration renewals, and other related compliance matters, ensuring timely communication and excellent service.

Key Responsibilities:

• Make outbound calls to customers regarding vehicle tax dues and renewal reminders.

• Provide accurate information about road tax processes, fees, and deadlines.

• Handle inbound queries related to tax documentation, compliance, and payments.

• Maintain detailed call records and update customer information in the CRM system.

• Follow up with customers as needed to ensure tax completion and document submission.

• Coordinate with internal teams to resolve customer concerns efficiently.

• Ensure adherence to company policies and compliance regulations.

Requirements:

• Excellent verbal communication skills in [preferred languages, e.g., English, Hindi, etc.].

• Prior experience in a customer service or telecalling role preferred.

• Basic knowledge of vehicle tax, RTO procedures, and compliance (training can be provided).

• Comfortable working with CRM tools and basic MS Office.

• Strong listening and problem-solving skills.

• Ability to work in a target-driven environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8500 - ₹9000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PREMIER CARWORLD PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at PREMIER CARWORLD PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.