Customer Care Executive

Job Title: Customer Service Executive (Hybrid)
Location: Central, Kolkata
Openings: 20–25
Job Type: Hybrid (Work from Home + Office as needed)
Gender Preference: Female candidates preferred

Job Description:
We are hiring Customer Service Executives for a hybrid role. The ideal candidate should be confident, well-spoken, and capable of handling customer interactions across various channels. Basic knowledge of CRM tools is a plus.

Note: A personal laptop is mandatory for this role.

Key Responsibilities:

· Handle customer queries via phone, email, and chat in a professional manner.

· Ensure prompt resolution and follow-up on customer concerns.

· Maintain customer data and call records accurately.

· Provide a smooth and pleasant customer experience.

· Coordinate with relevant teams for issue resolution.

Additional Notes:

· Basic knowledge of CRM tools will be helpful for managing customer information and interactions.

· Training will be provided for CRM usage if required.

Requirements:

· Minimum 6 months of customer service experience preferred.

· Excellent communication and interpersonal skills.

· Comfortable using basic computer tools and applications.

· Laptop is mandatory.

· Willingness to work in a hybrid setup.

Working Days: Monday to Saturday

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., PROVISO MANPOWER MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 10 Customer Care Executive at PROVISO MANPOWER MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.