Customer Care Representative

Position: Voice BPO (Escalation Calls)

INTERVIEW WOULD BE CONDUCT VIRTUALLY

Experience: 1 year (preferably in voice BPO)

Job Role:

L2 (Level 2 support)

Handling escalation calls via mail, voice, and chat

Provide solutions and manage service metrics

Communication with customers in English, Hindi, Tamil, Malayalam, Telugu, and Kannada ( ANY 3 LANGUAGES)

Selection Process:

HR Interview

Versant English Test

Flipkart Round

Mock Calls

Salary/CTC:

₹25,000/month

PF/ ESI/ MEDICLAIM

₹3,00,000 annually

Shift:

General Shift (8 AM to 9 PM)

6-day rotational off

Location:

Electronic City (BANGALORE)

Requirements:

Graduate (mandatory)

Maximum Age Limit: 35 years

80% accuracy in performance required

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., E-commerce.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 90 Customer Care Representative at E-commerce
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.