Customer Support Executive

12,000 - 18,000 /month

Aurovisglobal Private Limited

Chakpachuria, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type:

Languages: ,

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Title: Customer Service Executive – Domestic Voice Process Location: Eco Space, Kolkata Job Type: Full-TimeShift: Day/Night Shift (as per company requirement) Salary: 12-15k CTC Job Summary: We are looking for a dynamic and customer-focused Customer Service Executive to handle inbound/outbound calls for our domestic voice process. The ideal candidate should be fluent in Hindi and Bengali, with a basic understanding of English to handle customer interactions efficiently.Key Responsibilities:Handle customer queries via phone calls in English Hindi, Bengali, Odia, Assamese.Provide accurate and timely information regarding products/services.Resolve customer complaints and escalate issues when necessary.Maintain call records and update CRM systems.Follow communication guidelines and company policies.Required Skills & Qualifications:Fluent in Hindi / Bengali (mandatory).Basic to average English-speaking skills.Minimum 12th pass / Graduate (preferred).Prior experience in customer service (voice process) is a plus.Good listening and problem-solving skills.Ability to handle calls professionally and patiently.Basic computer knowledge for data entry and call logging.Benefits:Fixed salary with performance incentives.Work-from-Office.Growth opportunities and career advancement.Training provided for fresher’s.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., AUROVISGLOBAL PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at AUROVISGLOBAL PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.