Customer Support Executive

16,000 - 17,000 /month

Ecommerce

Rajarhat, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

56 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

We are currently having openings in our Voice Process (L2) – 100% work from office.
With fixed salary & permanent hiring.
 Designation-
o Customer Support Associate (L2).
 Job Profile-
o Have to resolute customer’s query Voice Call
 Mandatory Criteria-
o Min HS Passed.
o Fresher & experienced both can apply
o Excellent verbal communication skill in English & Hindi without major MTI for Voice
process
o Should have not applied for any Flipkart interview in last 3 month
o Customer orientation.
o Ready to work in 24/7 Shifts
o No planned leave for upcoming 3 month after joining
o 9 hour of the day, 8 hrs. work and 1 hour break
o Should have a typing speed of 30WPM with 90% accuracy
 Interview Structure-
o HR round - General check. –
o Typing Test
o OPS round – General Check
o Voice Versant (V4 and above)
o PMAP
o Client Round – Video Call

 Payouts –
o Salary for minimum 6 months experience candidate – 220,000 LPA, 16.200 K/Month.
o Fresher- 212,000 LPA, 15.603 K/ Month.
o Salary for Apprentice (Complete Fresher & doesn’t have any PF account) 192,100 LPA,
16,008 k/Month.
o 100% fixed salary

o Pick up or drop for odd shifts
 Documents Required –
o Education Mark sheets
o Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ECOMMERCE.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 56 Customer Support Executive at ECOMMERCE
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.