Customer Support Executive

Job Overview:

We are seeking a skilled and detail-oriented Medical Billing Specialist. In this role, you will be responsible for managing all aspects of the medical billing process, including claim submission, denial management, and payment posting. Your primary goal will be to ensure accurate and timely reimbursement from insurance providers while maintaining compliance with industry standards.

Key Responsibilities:

• Verify patient insurance coverage and obtain required authorizations or referrals.

• Accurately submit medical claims through clearinghouses or directly to insurance payers.

• Communicate with insurance companies to address and resolve claim or payment issues.

• Review and work on claim denials and rejections, making necessary corrections for resubmission.

• Follow up with payers to track outstanding claims and resolve any discrepancies.

• Post insurance payments, adjustments, and patient payments accurately into the billing software.

• Maintain organized billing records and generate reports as required.

Eligibility Criteria:

• Minimum 1 year of experience in Medical Billing and Accounts Receivable.

• Excellent verbal and written communication skills in English.

• Proficiency in using medical billing software and understanding of billing procedures.

Work Schedule: Monday to Friday | Fixed Off on Saturdays and Sundays (Subject to client requirements). 

Male Candidate - 7:00 pm - 4:00 am

Female Candidate - 9:00 pm - 6:00 am

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HIRE MY ASSISTANTS KPO LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at HIRE MY ASSISTANTS KPO LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.