Greetings from the HRH NEXT SERVICES!!
We are hiring for Customer Support (Agricultural Background Required)
No vacancies :
Job Role : Customer Support Associate
Work Location : Bangalore
Language : Telugu/Hindi/ Kannada/Tamil/Malayalam)
Salaries : - 15,000 - 18,000
Qualification : BSC Agricultural
Eligibility : Fresher
Week-off : Rotational
Job brief :-
- Make outbound calls to farmers, agri-retailers, or distributors to inform them about products, services, or campaigns.
- Follow-up on previous interactions, queries, or product trials.
- Conduct customer satisfaction surveys or feedback calls.
- Explain features, benefits, and usage of agricultural products like seeds, fertilizers, pesticides, or machinery.
- Share information about new product launches, schemes, offers, or demos.
- Identify and qualify leads for agri-input sales or services.
- Collect detailed information like crop type, land size, region, and season-specific requirements.
- Update CRM or databases with accurate and current customer details.
- Address basic customer inquiries related to product availability, pricing, usage instructions, etc.
- Escalate technical issues or grievances to the agronomy or technical support team when needed.
- Gather information from farmers on current trends, crop performance, pest issues, or competitor products.
- Share insights with sales or marketing teams to align product positioning and regional strategies.