Education Counsellor

20,000 - 25,000 /month

Call4career

Sector V - Salt Lake, Kolkata

1 - 3 years Experience in Customer Support / TeleCaller

New

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type:

Languages: Hindi, Bengali

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for an enthusiastic and dedicated Education Counsellor to become a valuable part of our team for Call4career based in Kolkata, located at Sector V - Salt Lake. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1-3 years of experience in customer service or telecalling, who are proficient in Hindi, Bengali. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Education Counsellor job

What is the eligibility criteria to apply for this Education Counsellor job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Education Counsellor job?
Ans: This Education Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Education Counsellor job?
Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., CALL4CAREER.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Education Counsellor role?
Ans: There is an immediate opening of 20 Education Counsellor at CALL4CAREER
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Education Counsellor job?
Ans: This Education Counsellor job has Day Shift.