Field Coordinator

We are looking for an enthusiastic and dedicated Field Coordinator to become a valuable part of our team for Vikas Info Solutions based in Kolkata, located at Chandi Chowk. The role offers ₹18000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to IT. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Visiting Customers & Managing them in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

Job Requirements:

We are seeking candidates with 2-3 years of experience as Field Coordinator , who are proficient in English, Hindi & Bengali. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. Candidates must be open to working 6 days working during the Day shift.

More about this Field Coordinator job

1. What is the eligibility criteria to apply for this Field Coordinator job?
   Ans: The candidate should be All Education levels and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Field Coordinator job?
   Ans: This Field Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Coordinator job?
   Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., VIKAS INFO SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Coordinator role?
   Ans: There is an immediate opening of 1 Field Coordinator at VIKAS INFO SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Coordinator job?
   Ans: This Field Coordinator job has Day Shift.