International BPO Executive

salary 15,000 - 21,000 /month
company-logo
job companyFoundever
job location Uppal, Hyderabad
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
verified_job Verified
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional [••International Customer Support executive••] to join our team for [••Foundever••] in [••Hyderabad••] at our [••Uppal••] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [••International Customer Support ••]. The role offers [••Up to 21000••] and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have [••minimiun 1yr ••] years of experience in customer service or a telecaller role and should be proficient in [••English••]. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••Undergrad or Grad ••], and the candidate should be willing to work [••5 Working Days••] during the [••Night Rotational••] shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., Foundever.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 50 International BPO Executive at Foundever
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Night Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 21000

English Proficiency

Yes

Contact Person

Hariharan Andekar

Interview Address

UPPAL NSL ARENA TOWERS
Posted 10 days ago
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