International BPO Executive

salary 12,000 - 16,300 /month*
company-logo
job companyGreen Ocean Technology Private Limited
job location Park Circus, Kolkata
incentive₹300 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
New
verified_job Verified
60 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional International BPO Executive to join our team for Green Ocean Technology Private Limited in Kolkata at our Park Circus location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C TECHNOLOGY. The role offers ₹12000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-6.083333333333333 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Below 10th, and the candidate should be willing to work 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., GREEN OCEAN TECHNOLOGY PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 60 International BPO Executive at GREEN OCEAN TECHNOLOGY PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Computer Knowledge, Query Resolution, International Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16300

English Proficiency

Yes

Contact Person

Priyanka Rao

Interview Address

Park Circus, Kolkata
Posted a day ago
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