Key Account Manager

Job Title: Account Manager – Digital Marketing

Job Type: Full-time, Permanent

Location:6A2, 6th Floor, Newtown Square, Spencer Building, Chinar Park, Kolkata - 700136

Salary: ₹15,000.00 - ₹25,000.00 per month

Job Overview:

We are seeking an Account Manager to act as the primary liaison between our clients and development team in the digital marketing domain. This role requires a balance of project management, client communication, and technical understanding of website development. The ideal candidate will ensure that projects are executed efficiently, delivered on time, and exceed client expectations. Additionally, the role involves revenue realization, upselling, and cross-selling.

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What We’re Looking For:

- Excellent communication skills in English.

- Strong client collaboration skills to gather requirements and translate them into technical specifications.

- Ability to develop and implement strategies for achieving project milestones and revenue targets.

- Analytical & Presentation skills to convey insights and project updates effectively.

- A hardworking and positive individual with the tenacity to meet monthly/quarterly targets.

Key Responsibilities:

1. Client Communication & Relationship Management

- Maintain regular and effective communication with clients to understand their website development needs.

- Gather and document detailed client requirements.

- Provide project updates and address any client queries or concerns proactively.

2. Project Planning & Execution

- Work closely with clients and the internal development team to create detailed project plans, timelines, and milestones.

- Ensure that project scope and objectives are well-defined and understood by all stakeholders.

- Track and monitor project progress to ensure timely delivery.

3. Milestone Revenue Realization

- Develop and implement strategies to ensure timely achievement of project milestones and revenue targets.

- Track and analyze project progress, identifying opportunities to accelerate revenue realization.

- Collaborate with clients and internal teams to ensure alignment on project goals.

4. Upselling and Cross-Selling

- Identify opportunities for upselling additional website development or digital marketing services.

- Develop customized upselling strategies based on client needs.

- Present value-driven proposals to clients for expanding their digital presence.

- Execute strategic plans to meet and exceed revenue targets through milestone realization and upselling.

5. Budget & Financial Oversight

- Monitor project budgets and expenses, ensuring cost-effectiveness.

- Ensure projects are completed within the agreed budget.

6. Client Satisfaction & Retention

- Proactively address client concerns and resolve any project-related issues.

- Ensure client satisfaction with final project outcomes to encourage long-term business relationships.

Required Qualifications & Experience:

Higher Secondary or Graduate degree.

- Prior experience in account management, project coordination, or client servicing in a digital marketing or web development company is preferred.

- Basic understanding of website development, SEO, and digital marketing strategies.

- Strong negotiation, problem-solving, and multitasking abilities.

- Proficiency in using CRM tools, project management software, and Microsoft Office Suite.

Work Schedule:

- Fixed day shift (Monday to Saturday).

If you have strong client management skills and a passion for digital marketing, we would love to have you on board!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Key Account Manager job

1. What is the eligibility criteria to apply for this Key Account Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Key Account Manager job?
   Ans: This Key Account Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Account Manager job?
   Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., LEAD HEIGHT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Manager role?
   Ans: There is an immediate opening of 20 Key Account Manager at LEAD HEIGHT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Key Account Manager job?
   Ans: This Key Account Manager job has Day Shift.