Telecaller

Þ   Responding to queries, complaints, and requests via Phone, E-mail, Chat, Telegram, Social-Media, and In-app tool / ticketing support to all assigned clients in a timely manner.

Þ   Provide timely and effective responses to Client inquiries, complaints, & requests through various channels such as phone, email, chat, Telegram, social media, and in-app tools/ticketing support.

Þ   Handle both inbound & outbound queries from prospective clients regarding product features, offered services, and available packages/plans.

Þ   Develop and maintain a deep understanding of the designated function/domain, becoming a subject matter expert in the designated area.

Þ   Ensure accurate and thorough documentation of client interactions, recording and filing information in prescribed formats using designated tools.

Þ   Develop informative materials such as info videos / guides, and written content on the managed subject, addressing queries and assisting clients on processes, systems, institute info, rules, regulations, and any other details relevant to the counselling /admission process that is beneficial for clients.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., ADVAYA VIDYA PRAVESH MARGDARSHAK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 30 Telecaller at ADVAYA VIDYA PRAVESH MARGDARSHAK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.