Telecaller

roles and Responsibilities of a Tele-Caller ( Collection Department)

Experience - Minimum 6 months in collection ( salary 20k)

languages - Eng + hindi Mandatory ( kannada is plus )

1. Customer Communication:-

Make outbound calls to customers with overdue payments.

Remind customers about outstanding dues and due dates.

Provide details regarding payment options and procedures.

2. Debt Recovery:-

Persuade customers to make payments and negotiate repayment plans ( Soft & Hard-recovery bucket)

Required DRA certified OR NON-DRA

3. Documentation:-

Maintain accurate records of all conversations with customers.

Update the system with payment commitments, disputes, and feedback.

4. Handling Customer Queries & Disputes:-

Address customer concerns related to payments and account status.

clarifying loan or credit terms.

5. Compliance & Professionalism:-

Adhere to company policies and regulatory guidelines in debt collection.

Maintain a polite, professional, and ethical approach during calls.

Avoid aggressive tactics and ensure fair treatment of customers.

6. Achieving Collection Targets:-

Work towards meeting monthly or quarterly collection targets.

Stay motivated and proactive in recovering overdue amounts

interested candidate can share their cv on this mail-vaishali.srivastava@jobeefie.com

whatsapp-8874226679

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., NEXUS VENTURES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at NEXUS VENTURES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.