Here’s a simple and clear list of Telecaller Key Responsibilities:
Make outbound calls to potential or existing customers to inform them about products or services.
Handle inbound queries and resolve customer concerns professionally.
Generate leads and follow up on interested customers.
Schedule appointments or product demos for the sales team.
Maintain and update customer databases with accurate information.
Achieve daily, weekly, and monthly call and conversion targets.
Handle customer objections and provide appropriate solutions.
Build and maintain positive customer relationships through regular follow-ups.