Job Description: Telecaller - Outbound Dues Collection

Company Name: Primeiro Innovative Solutions

Client: Asianet Broadband

Work Timing: 9:30 AM to 6:00 PM

Salary – 10000-12000/month

Role Overview:

We are seeking a dedicated and persuasive Outbound Telecaller to handle dues collection for Asianet Broadband customers. The role involves contacting customers from a provided database, reminding them about pending dues, and ensuring timely payments while maintaining a professional and customer-centric approach.

Key Responsibilities:

· Make outbound calls to customers to inform them about outstanding dues.

· Explain payment options and resolve basic customer queries related to dues.

· Update customer feedback and payment status in the system.

· Follow up with customers who have committed to making payments.

· Maintain accurate call logs and adhere to company policies and procedures.

· Ensure a polite, professional, and empathetic approach while interacting with customers.

Requirements:

· Excellent communication skills in Malayalam, with fluency in English preferred.

· Prior experience in collections or outbound calling is an advantage.

· Ability to work under deadlines and meet daily/weekly collection targets.

· Strong interpersonal and negotiation skills.

· Basic computer proficiency to manage customer databases and call records.

Perks:

· Fixed working hours: 9:30 AM to 6:00 PM.

· Attractive incentive structure based on performance.

If you are self-motivated with a knack for persuasion, we encourage you to join our dynamic team!

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12500 per month + Incentives that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., PRIMEIRO INNOVATIVE SOLUTION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at PRIMEIRO INNOVATIVE SOLUTION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.