A BPO (Business Process Outsourcing) tele caller job involves interacting with customers via phone, either to provide information, gather feedback, resolve issues, or promote products/services, essentially acting as a frontline representative for a company
Customer Interaction:
Telecallers handle incoming and outgoing calls, addressing customer inquiries, complaints, and requests.
Providing Information:
They provide details about products, services, prices, promotions, and other relevant information.
Sales and Persuasion:
In some cases, tele callers are responsible for making sales pitches and convincing potential customers to purchase or sign up for services.