Telecalling Executive

Key Responsibilities:

• Make outbound calls to customers with overdue accounts.

• Remind customers of outstanding payments and due dates.

• Provide accurate information regarding the amount owed and payment options.

• Negotiate and establish repayment plans in line with company policies.

• Maintain records of calls and payment commitments.

• Follow up consistently until dues are cleared or escalated.

• Achieve daily, weekly, and monthly collection targets.

• Handle customer queries, disputes, or complaints professionally.

• Escalate accounts for legal or field collections when necessary

  Requirements:

  • Proven experience as a telecaller or in a similar role (collections preferred).

  • Excellent communication and negotiation skills.

  • Basic knowledge of MS Office and CRM tools.

  • Ability to handle pressure and maintain professionalism.

  • DRA and Non DRA

  • Specific Hours- 9 hours

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., KONEXIONS BACK OFFICE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 75 Telecalling Executive at KONEXIONS BACK OFFICE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.