A Credit Card Business Development Manager (BDM) in a field sales role focuses on acquiring new credit card business, building relationships with customers, and achieving sales targets through direct customer interaction and market penetration.
Here's a more detailed breakdown of the responsibilities:
Key Responsibilities:
Acquiring New Business:
Generating leads through various channels (tele-calling, email, direct mail, walk-ins).
Pitching credit card products and services to both existing and potential customers.
Onboarding new customers and building a strong credit card portfolio.
Customer Relationship Management:
Developing and maintaining strong relationships with clients.
Understanding customer needs and providing tailored solutions.
Addressing customer concerns and ensuring satisfaction.
Sales and Target Achievement:
Meeting and exceeding assigned sales targets.
Tracking business performance and identifying areas for improvement.
Cross-selling and upselling credit card products and services to existing customers.
Process and Compliance:
Ensuring adherence to company policies and procedures.
Completing and submitting applications accurately and timely.
Verifying customer documents and ensuring complete submission.
Other Responsibilities
Ensuring activation of the credit cards sold
Taking over newly acquired clients and connecting with them to explain spending offers available to them for increasing card usage and other X-sell sales
Providing professional advice on credit requirements, products features and benefits of credit cards