AR Caller

Industry Type: Health/ Term Insurance

सर्व शैक्षणिक पातळ्या

All genders

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

We are looking for an enthusiastic and dedicated AR Caller to become a valuable part of our team for Shri Plasto Packers Private Limited based in Bangalore, located at 2nd Stage Nagarbhavi. The role offers ₹16500 - ₹36500 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints, and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction, and resolution rates. Job Requirements: We are seeking candidates with fresher years of experience in customer service or tele calling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 5 days working during the Day shift.