Qualification: 10th, 12th, Graduates
Stipend/ Salary - Net 15K to 17K in hand
Shift timing : Rotational shift ( 9 Hours)
Working days - 6 days working 1 weekly off on rotational basis
Must be fluent in English & Hindi
Please find the JD below:
Desired Experience & Skills for Customer Support Executive Role:
Identify customer concerns and provide timely support for their queries.
Be proficient in our products and services and communicate effectively to the customer.
Responding to queries from customers and giving timely support when requested.
Coordinating with multiple teams to ensure the timely response to inquiries.
Collecting customer feedback and upselling our services wherever applicable.
Ensure all communications are logged timely and correctly.
Ensure individual targets are met without fail.
Flexible to work on rotational shifts, Mostly Evening/Night shifts
Excellent communication and interpersonal skills.
Should be Proficient in Hindi & English (Mandatory).