8 Quality Analyst Jobs in Chennai

There are a growing number of Quality Analyst jobs open in Chennai right now. Hiring for this role is still picking up. Employers added 2 new listings this month. Most of the hiring is for Customer Support and TeleCaller category. Companies hiring for these jobs span BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Palavakkam, Maraimalai Nagar and Gerugambakkam. That is where most of the hiring happens right now.

Quality analysts in Chennai handle transaction and call auditing, score reporting, feedback and gap analysis. Most of the day goes into quality scorecards, recording systems and reporting tools. What makes this role different is that it measures process adherence rather than delivering the process. Almost all of these jobs are work from office. Freshers with 0-1 years can apply for most of them. Once you have 2-3 years, employers expect you to handle a small team or run a full process on your own.

Nibav Lifts, Quantum Engineering Works and Sona Blw Sathikvel Parking are hiring quality analysts in Chennai right now. A handful of companies are hiring for this role. They come from BPO, e-commerce, banking, telecom and insurance. Big companies usually offer a fixed salary range and have two or three interview rounds, while smaller ones tend to hire faster and care more about what you can actually do. Read each job post before you apply.

Quality analysts in Chennai usually earn between Rs 18,500 and Rs 20,000 a month. This range covers most job posts in the city. Salary here follows a fixed salary plus performance incentives. Experience level and company size both influence how much you earn. 10th pass is the baseline most job posts require. Candidates with a graduate degree land the higher-paying roles. Roles offering incentives or a shift allowance sit above the median. Customer service certification can also help you earn more.

Companies hiring quality analysts in Chennai expect patience, clear communication, active listening and multitasking as a baseline. On top of that, they mainly want audit accuracy, scoring consistency and feedback delivery. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and BPO Team Leader are worth a look in Chennai. These roles belong to the same Customer Support and TeleCaller group.

You'll find 8 Quality Analyst jobs live on Job Hai in Chennai today. Narrow them down with filters for salary, experience, locality and work mode. A job alert can be set up in seconds. You'll hear from us the moment a new Quality Analyst job opens in Chennai.