7 Quality Analyst Jobs in Chennai

Employers added 3 new listings this month. There are a growing number of Quality Analyst jobs open in Chennai right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Companies in BPO, e-commerce, banking, telecom and insurance are hiring. Most of the jobs are in Palavakkam, Gerugambakkam and Ponneri. That is where most of the hiring happens right now.

In Chennai, almost every Quality Analyst job is work from office. Their day-to-day covers transaction and call auditing, score reporting, feedback and gap analysis. Most of the work involves quality scorecards, recording systems and reporting tools. What sets this job apart is that it measures process adherence rather than delivering the process. If you have 0-1 years of experience, you can apply for most of these jobs. Cross 1-2 years and companies will hand you a small team or a complete process to own.

Two or three interview rounds are typical at bigger companies hiring for this role. Nibav Lifts, Quantum Engineering Works and Ragam Polymoulds are hiring quality analysts in Chennai right now. A handful of companies are hiring for this role. Most of these companies are in BPO, e-commerce, banking, telecom and insurance. Big companies also run a fixed salary band. Smaller ones hire faster and care more about what you can actually do. Read each job post closely before you apply.

Quality analysts in Chennai usually earn between Rs 18,000 and Rs 20,000 a month. This range covers most job posts in the city. You'll need 10th pass to be considered. Add a graduate degree and the higher-paying roles open up. You're paid through a fixed salary plus performance incentives. More years on the job and a bigger company both push pay higher. A shift allowance or incentive pay can lift your take-home above the midpoint. Customer service certification can also help you earn more.

What employers want most from quality analysts in Chennai is audit accuracy, scoring consistency and feedback delivery. Beyond that baseline, they still expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and AR Caller are worth a look in Chennai. These roles belong to the same Customer Support and TeleCaller group.

You can browse 7 Quality Analyst jobs in Chennai on Job Hai right now. Sort them by salary, experience, locality and work mode to find the right fit. Turn on a job alert and we will let you know as soon as a new Quality Analyst job opens in Chennai.