7 Quality Analyst Jobs in Delhi

There are a growing number of Quality Analyst jobs open in Delhi right now. Hiring for this role is still picking up. 5 new jobs were added in the last 30 days. Most of these jobs sit inside Customer Support and TeleCaller teams. The companies hiring come from BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Badarpur, Vasant Kunj and Sector 14 Rohini. That is where most of the hiring happens right now.

Employers in Delhi want quality analysts to handle transaction and call auditing, score reporting, feedback and gap analysis. Most of the work involves quality scorecards, recording systems and reporting tools. What makes the role different is that it measures process adherence rather than delivering the process. Almost all of these jobs are work from office. They accept freshers with no experience for most of these jobs. Once you cross 0-1 years, employers expect you to handle a small team or run a full process on your own.

Two or three interview rounds are typical at bigger companies hiring for this role. Aggarwal Food Products, Baby Essentials and Expo Thermocontrols are hiring quality analysts in Delhi right now. In all, 6 companies are hiring for this role. Most of these companies are in BPO, e-commerce, banking, telecom and insurance. Big companies also run a fixed salary band. Smaller ones hire faster and care more about what you can actually do. Read each job post closely before you apply.

Employers structure pay as a fixed salary plus performance incentives for this role. Quality analysts in Delhi usually earn between Rs 15,000 and Rs 50,000 a month. The middle of the range is about Rs 18,000. Bigger companies and more experienced hires both command higher pay. Screening starts with 10th pass. People with a graduate degree get paid more. Jobs offering incentives or shift allowances usually pay above the median. Customer service certification can also help you earn more.

Employers hiring quality analysts in Delhi mainly look for audit accuracy, scoring consistency and feedback delivery. They also expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Hindi Telecaller and Call Center Executive are worth a look in Delhi. These roles belong to the same Customer Support and TeleCaller group.

You can browse 7 Quality Analyst jobs in Delhi on Job Hai right now. Sort them by salary, experience, locality and work mode to find the right fit. Turn on a job alert and we will let you know as soon as a new Quality Analyst job opens in Delhi.