6 Quality Analyst Jobs in Mohali

Employers added 3 new listings this month. There are a growing number of Quality Analyst jobs open in Mohali right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Most of the jobs are in Sector 54 Sahibzada Ajit Singh Nagar, Dhakoli and Phase-7 Mohali. That is where most of the hiring happens right now. Most of these jobs are with companies in BPO, e-commerce, banking, telecom and insurance.

Quality Analyst in Mohali is responsible for transaction and call auditing, score reporting, feedback and gap analysis. Day to day you work with quality scorecards, recording systems and reporting tools. The role stands apart because it measures process adherence rather than delivering the process. Nearly all of these jobs are work from office. If you have 0-1 years of experience, you can apply for most of these jobs. At 5-7 years, employers hand you a small team or a full process to run.

A handful of companies are hiring for this role. Taskus India and The K43 are hiring quality analysts in Mohali right now. These jobs are with companies in BPO, e-commerce, banking, telecom and insurance. Big companies usually offer a fixed salary range and have two or three interview rounds, while smaller firms tend to hire faster and focus more on your practical skills. Read each job post carefully before you apply.

Employers structure pay as a fixed salary plus performance incentives for this role. Pay for quality analysts in Mohali depends on the employer, your experience and the exact responsibilities of the role. Bigger companies and more experienced hires both command higher pay. Screening starts with 10th pass. People with a graduate degree get paid more. Jobs offering incentives or shift allowances usually pay above the median. Customer service certification can also help you earn more.

Companies hiring quality analysts in Mohali mostly seek audit accuracy, scoring consistency and feedback delivery. They additionally expect patience, clear communication, active listening and multitasking. Recruiters confirm this before shortlisting anyone. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Voice Process Agent, Team Leader and Voice Process Executive are worth a look in Mohali. These roles belong to the same Customer Support and TeleCaller group.

Employers have posted 6 Quality Analyst jobs in Mohali on Job Hai right now. Use filters for salary, experience, locality and work mode to narrow them down. A job alert here does the watching for you. You'll be the first to know when a new Quality Analyst job opens in Mohali.