Job Responsibilities:
● Greet and welcome visitors with a positive and professional attitude.
● Answer, screen, and forward incoming phone calls.
● Manage front desk operations and maintain a tidy reception area.
● Handle visitor check-ins, appointments, and inquiries efficiently.
● Maintain records and update databases related to guests, employees, and vendors.
● Coordinate with different departments for smooth office operations.
● Maintain confidentiality of sensitive information.
Required Skills:
● Excellent communication and interpersonal skills.
● Proficiency in MS Office (Word, Excel, Outlook).
● Multitasking and time-management abilities.
● Professional appearance and customer service orientation.
● Ability to handle stressful situations with a calm demeanour.
Preferred Qualifications:
● Prior experience in front desk or customer service roles.
● Knowledge of office management and administrative procedures.