Customer Care Representative

Job Responsibilities-

• Receiving inbound customer calls

• Scheduling Service appointments

• Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.

• Takes payment information and other required information such as addresses and phone numbers for customer checkout.

• Providing assistance with existing Service orders

• Maintains accurate customer records

• Provides highest level of customer service

• Weekly/monthly reporting

• Cultivating vendor relationships

• Other duties as assigned

• Must be familiar with manufacturer and extended warranty programs

• Must have strong communication and organizational skills

• Computer, data entry and clerical experience is preferred

• Must have good organizational skills

Requirements-

• Must have Excellent Communication Skill.

• Computer Knowledge is must.

• Must have excellent customer service skills.

• Data entry skills preferred.

• Must have good organizational skills.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be Diploma and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., YORS HR SERVICESS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 1 Customer Care Representative at YORS HR SERVICESS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has 09:00 AM - 06:00 PM timing.