Customer Care Representative

Qualification: 10th, 12th, Graduates 

Stipend/ Salary - Net 15K to 17K  in hand 

Shift timing : Rotational shift ( 9 Hours)

Working days - 6 days working 1 weekly off on rotational basis 

Must be fluent in English & Hindi 

Please find the JD below:

Desired Experience & Skills for Customer Support Executive Role:

• Identify customer concerns and provide timely support for their queries.

• Be proficient in our products and services and communicate effectively to the customer.

• Responding to queries from customers and giving timely support when requested.

• Coordinating with multiple teams to ensure the timely response to inquiries.

• Collecting customer feedback and upselling our services wherever applicable.

• Ensure all communications are logged timely and correctly.

• Ensure individual targets are met without fail.

• Flexible to work on rotational shifts, Mostly Evening/Night shifts

• Excellent communication and interpersonal skills.

• Should be Proficient in Hindi & English (Mandatory).

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., HVR MANAGEMENT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 10 Customer Care Representative at HVR MANAGEMENT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Rotational Shift.