Tele Counsellor

Company Overview: ISBM, established in 1992 by the Aeron Foundation, is a leading International B-School offering management courses globally through correspondence. Committed to quality education, ISBM is dedicated to helping students and professionals achieve their academic and career goals. We are seeking a dynamic Tele Counsellor/Education Counsellor/Career Adviser to join our team and assist individuals in making informed decisions about their educational and career paths.

Job Title: Tele Counsellor / Education Counsellor / Career Adviser

Location:

Roles and Responsibilities:

1.

Telephonic Counselling: Conduct telephonic sessions to understand the educational and career aspirations of students and professionals.

2.

Program Guidance: Provide detailed information about various courses, programs offered by ISBM.

3.

Candidate Support: Assist candidates in selecting the appropriate course or program based on their interests, academic background, and career objectives.

4.

Follow-Up: Maintain ongoing communication with potential candidates to provide additional information, answer questions, and encourage enrolment.

5.

Record Keeping: Maintain accurate records of all counselling sessions and follow-ups using the CRM system.

6.

Collaboration: Work closely with the admissions team to ensure a smooth and efficient enrolment process.

7.

Market Awareness: Stay informed about the latest trends in education and career counselling to provide relevant and up-to-date advice.

8.

Issue Resolution: Address inquiries and concerns from candidates in a professional and timely manner.

Key Skills:

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Excellent Communication: Ability to communicate clearly and effectively with candidates.

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Empathy and Understanding: Ability to connect with candidates and understand their needs.

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Persuasive Abilities: Strong skills in persuading candidates and guiding them toward suitable educational paths.

•

Organizational Skills: Proficiency in maintaining records and managing multiple candidates simultaneously.

•

Team Collaboration: Ability to work well both independently and within a team.

Desired Candidate Profile:

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Qualification: Minimum of Graduate with excellent communication skills.

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Experience: Prior experience in a similar role will be an advantage.

•

Interpersonal Skills: Ability to build rapport and maintain positive relationships with candidates.

•

Technical Proficiency: Familiarity with CRM software and basic computer skills.

•

Adaptability: Willingness to learn and adapt to new challenges.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Tele Counsellor job

1. What is the eligibility criteria to apply for this Tele Counsellor job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Tele Counsellor job?
   Ans: This Tele Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele Counsellor job?
   Ans: No, there is no fee applicable for applying this Tele Counsellor job and during the employment with the company, i.e., KRISHIRE RESOURCES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele Counsellor role?
   Ans: There is an immediate opening of 10 Tele Counsellor at KRISHIRE RESOURCES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Tele Counsellor job?
   Ans: This Tele Counsellor job has Day Shift.