Handle inbound & outbound calls, guiding customers through the old car scrapping process.
Generate & manage leads by identifying potential sellers.
Explain company services, including evaluation, inspection, and paperwork.
Provide accurate price quotations based on vehicle details.
Schedule & coordinate vehicle inspections and pickups.
Follow up to convert leads, resolve queries, and ensure customer satisfaction.
Maintain CRM records of customer interactions & transactions.
Collaborate with internal teams for a smooth process.
Collect customer feedback to improve services.