3 Bpo Team Leader Jobs in Kolkata

There are a growing number of BPO Team Leader jobs open in Kolkata right now. Hiring for this role is still picking up. Employers added 2 new listings this month. Most of the hiring is for Customer Support and TeleCaller category. Companies hiring for these jobs span BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Sector V - Salt Lake and Park Street. That is where most of the hiring happens right now.

BPO team leaders in Kolkata handle team performance monitoring, quality reviews, escalation handling and shift reporting. You will spend most of your day working with dialer dashboards, quality scorecards and CRM. This role is different because it carries team AHT and quality metrics. You can expect almost all of these jobs to be work from office. With 0-3 years, you can apply for most of these jobs. Once you reach 0-2 years, employers expect you to run a small team or a full process on your own.

Any Finance and Eldnexa Technologies are hiring BPO team leaders in Kolkata right now. A handful of companies are hiring for this role. You can find them across BPO, e-commerce, banking, telecom and insurance. If you join a big company, expect a fixed salary band and two or three interview rounds. Smaller companies will hire you faster and care more about what you can actually do. Look over each job post before you apply.

BPO team leaders in Kolkata usually earn between Rs 15,000 and Rs 40,000 a month. The middle of the range is about Rs 30,000. Pay comes as a fixed salary plus performance incentives. It goes up with experience and with the size of the company. Most companies ask for 10th pass. a graduate degree helps if you want the better-paying jobs. Jobs with incentives or a shift allowance usually pay above the middle of the range. Customer service certification can also help you earn more.

Employers hiring BPO team leaders in Kolkata mainly look for people management, quality coaching and target delivery. They also expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and Voice Process Agent are worth a look in Kolkata. These roles belong to the same Customer Support and TeleCaller group.

3 BPO Team Leader jobs are live in Kolkata on Job Hai right now. Filter these results by salary, experience, locality and work mode. Save time and never miss a new job. Switch on a job alert and get pinged the moment a new BPO Team Leader job opens in Kolkata.