2 Quality Analyst Jobs in Kolkata

No new jobs were added this month. There are a growing number of Quality Analyst jobs open in Kolkata right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Companies in BPO, e-commerce, banking, telecom and insurance are hiring. Most of the jobs are in Andul. That is where most of the hiring happens right now.

Employers in Kolkata want quality analysts to handle transaction and call auditing, score reporting, feedback and gap analysis. Most of the work involves quality scorecards, recording systems and reporting tools. What makes the role different is that it measures process adherence rather than delivering the process. Almost all of these jobs are work from office. They accept freshers with no experience for most of these jobs. Once you cross 2-4 years, employers expect you to handle a small team or run a full process on your own.

Frostees India is hiring quality analysts in Kolkata right now. A handful of companies are hiring for this role. They come from BPO, e-commerce, banking, telecom and insurance. Big companies usually offer a fixed salary range and have two or three interview rounds, while smaller ones tend to hire faster and care more about what you can actually do. Read each job post before you apply.

Pay for quality analysts in Kolkata depends on the employer, your experience and the exact responsibilities of the role. Pay comes as a fixed salary plus performance incentives. It goes up with experience and with the size of the company. Most companies ask for 10th pass. a graduate degree helps if you want the better-paying jobs. Jobs with incentives or a shift allowance usually pay above the middle of the range. Customer service certification can also help you earn more.

What employers want most from quality analysts in Kolkata is audit accuracy, scoring consistency and feedback delivery. Beyond that baseline, they still expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and Voice Process Agent are worth a look in Kolkata. These roles belong to the same Customer Support and TeleCaller group.

There are 2 Quality Analyst jobs in Kolkata on Job Hai right now. Use the filters to narrow them down by salary, experience, locality and work mode. You can also set a job alert. We will tell you as soon as a new Quality Analyst job opens in Kolkata.