1 Bpo Team Leader Jobs in Pune

There are a growing number of BPO Team Leader jobs open in Pune right now. Hiring for this role is still picking up. No new jobs were added this month. Most of the hiring is for Customer Support and TeleCaller category. You can apply to companies from BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Baner. That is where most of the hiring happens right now.

BPO team leaders in Pune handle team performance monitoring, quality reviews, escalation handling and shift reporting. You will spend most of your day working with dialer dashboards, quality scorecards and CRM. This role is different because it carries team AHT and quality metrics. You can expect almost all of these jobs to be work from office. With 0-1 years, you can apply for most of these jobs. Once you reach 0-3 years, employers expect you to run a small team or a full process on your own.

Dbs Mintek is hiring BPO team leaders in Pune right now. A handful of companies are hiring for this role. You can find them across BPO, e-commerce, banking, telecom and insurance. If you join a big company, expect a fixed salary band and two or three interview rounds. Smaller companies will hire you faster and care more about what you can actually do. Look over each job post before you apply.

Employers structure pay as a fixed salary plus performance incentives for this role. Pay for BPO team leaders in Pune depends on the employer, your experience and the exact responsibilities of the role. Bigger companies and more experienced hires both command higher pay. Screening starts with 10th pass. People with a graduate degree get paid more. Jobs offering incentives or shift allowances usually pay above the median. Customer service certification can also help you earn more.

From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. Getting there starts with people management, quality coaching and target delivery, which is what employers hiring BPO team leaders in Pune check for first. They round it out by expecting patience, clear communication, active listening and multitasking. If this role does not fit, Voice Process Executive, Team Leader and Email Chat Process Executive are worth a look in Pune. These roles belong to the same Customer Support and TeleCaller group.

Employers have posted 1 BPO Team Leader job in Pune on Job Hai right now. Use filters for salary, experience, locality and work mode to narrow them down. A job alert here does the watching for you. You'll be the first to know when a new BPO Team Leader job opens in Pune.