2 Bpo Team Leader Jobs in Pune

There are a growing number of BPO Team Leader jobs open in Pune right now. Hiring for this role is still picking up. Employers added 1 new listings this month. Most of the hiring is for Customer Support and TeleCaller category. Companies hiring for these jobs span BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Baner and Aamchi Colony. That is where most of the hiring happens right now.

BPO team leaders in Pune handle team performance monitoring, quality reviews, escalation handling and shift reporting. Most of the day goes into dialer dashboards, quality scorecards and CRM. What makes this role different is that it carries team AHT and quality metrics. Almost all of these jobs are work from office. Freshers with 0-1 years can apply for most of them. Once you have 0-3 years, employers expect you to handle a small team or run a full process on your own.

Dbs Mintek and Media Tech Temple are hiring BPO team leaders in Pune right now. A handful of companies are hiring for this role. These companies are in BPO, e-commerce, banking, telecom and insurance. Larger companies usually offer a fixed salary range with two or three interview rounds, while smaller firms tend to hire faster and focus more on your practical skills. Go through each job post before you apply.

Pay for BPO team leaders in Pune depends on the employer, your experience and the exact responsibilities of the role. You'll need 10th pass to be considered. Add a graduate degree and the higher-paying roles open up. You're paid through a fixed salary plus performance incentives. More years on the job and a bigger company both push pay higher. A shift allowance or incentive pay can lift your take-home above the midpoint. Customer service certification can also help you earn more.

Companies hiring BPO team leaders in Pune expect patience, clear communication, active listening and multitasking as a baseline. On top of that, they mainly want people management, quality coaching and target delivery. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and Email Chat Process Executive are worth a look in Pune. These roles belong to the same Customer Support and TeleCaller group.

Employers have posted 2 BPO Team Leader jobs in Pune on Job Hai right now. Use filters for salary, experience, locality and work mode to narrow them down. A job alert here does the watching for you. You'll be the first to know when a new BPO Team Leader job opens in Pune.