14 Email & Chat Process Executive Jobs in Pune

There are a growing number of Email Chat Process Executive jobs open in Pune right now. Hiring for this role is still picking up. Employers added 13 new listings this month. Most of the hiring is for Customer Support and TeleCaller category. Companies hiring for these jobs span BPO, e-commerce, banking, telecom and insurance. Most of the jobs are in Viman Nagar, Kharadi and Baner. That is where most of the hiring happens right now.

Email Chat Process Executive in Pune is responsible for responding to customer emails, handling live chats, ticket logging and resolution follow-up. Day to day you work with ticketing platforms, CRM and canned response libraries. The role stands apart because it is fully non-voice and measured on written response quality. Nearly all of these jobs are work from office. If you have no experience, you can apply for most of these jobs. At 2-4 years, employers hand you a small team or a full process to run.

Amazon, Shanika Ventures and Starhire are hiring email and chat process executives in Pune right now. In all, 6 companies are hiring for this role. You can find them across BPO, e-commerce, banking, telecom and insurance. If you join a big company, expect a fixed salary band and two or three interview rounds. Smaller companies will hire you faster and care more about what you can actually do. Look over each job post before you apply.

Pay for email and chat process executives in Pune depends on the employer, your experience and the exact responsibilities of the role. You'll need 10th pass to be considered. Add a graduate degree and the higher-paying roles open up. You're paid through a fixed salary plus performance incentives. More years on the job and a bigger company both push pay higher. A shift allowance or incentive pay can lift your take-home above the midpoint. Customer service certification can also help you earn more.

What employers want most from email and chat process executives in Pune is written clarity, typing speed and multi-chat handling. Beyond that baseline, they still expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Team Leader, Voice Process Executive and Hindi Telecaller are worth a look in Pune. These roles belong to the same Customer Support and TeleCaller group.

14 Email Chat Process Executive jobs are live in Pune on Job Hai right now. Filter these results by salary, experience, locality and work mode. Save time and never miss a new job. Switch on a job alert and get pinged the moment a new Email Chat Process Executive job opens in Pune.