9 Email & Chat Process Executive Jobs in Pune

Employers added 7 new listings this month. There are a growing number of Email Chat Process Executive jobs open in Pune right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Companies in BPO, e-commerce, banking, telecom and insurance are hiring for these jobs. Most of the jobs are in Bopodi, Viman Nagar and Landewadi. That is where most of the hiring happens right now.

Email and chat process executives in Pune handle responding to customer emails, handling live chats, ticket logging and resolution follow-up. You will spend most of your day working with ticketing platforms, CRM and canned response libraries. This role is different because it is fully non-voice and measured on written response quality. You can expect almost all of these jobs to be work from office. With no experience, you can apply for most of these jobs. Once you reach 2-4 years, employers expect you to run a small team or a full process on your own.

Two or three interview rounds are typical at bigger companies hiring for this role. Eworld It Solutions, Accenture Technology and Greatminds Lawsuit Ventures are hiring email and chat process executives in Pune right now. A handful of companies are hiring for this role. Most of these companies are in BPO, e-commerce, banking, telecom and insurance. Big companies also run a fixed salary band. Smaller ones hire faster and care more about what you can actually do. Read each job post closely before you apply.

Add an incentive or a shift allowance and your pay climbs above the midpoint. Email and chat process executives in Pune usually earn between Rs 33,000 and Rs 38,600 a month. The middle of the range is about Rs 38,000. Pay here follows a fixed salary plus performance incentives. Senior staff and bigger companies both command a higher paycheck. 10th pass gets your application past the first screen. a graduate degree can move you into the higher pay range. Customer service certification can also help you earn more.

Companies hiring email and chat process executives in Pune mostly seek written clarity, typing speed and multi-chat handling. They additionally expect patience, clear communication, active listening and multitasking. Recruiters confirm this before shortlisting anyone. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Voice Process Executive, Team Leader and Quality Analyst are worth a look in Pune. These roles belong to the same Customer Support and TeleCaller group.

1 Email Chat Process Executive job is live in Pune on Job Hai right now. Filter these results by salary, experience, locality and work mode. Save time and never miss a new job. Switch on a job alert and get pinged the moment a new Email Chat Process Executive job opens in Pune.