Business Analyst

17,000 - 30,000 /month

Global India Solutions Private Limited

1st Stage Radha Krishna Layout, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

New

Verified

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type:

Languages: ,

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for an enthusiastic and dedicated Business Analyst to become a valuable part of our team for Global India Solutions Private Limited based in Bangalore, located at 1st Stage Radha Krishna Layout. The role offers ₹17000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-3 years of experience in customer service or telecalling, who are proficient in Hindi, Kannada. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Business Analyst job

What is the eligibility criteria to apply for this Business Analyst job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Business Analyst job?
Ans: This Business Analyst job will have 6 working days.
Are there any charges applicable while applying or joining this Business Analyst job?
Ans: No, there is no fee applicable for applying this Business Analyst job and during the employment with the company, i.e., GLOBAL INDIA SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Business Analyst role?
Ans: There is an immediate opening of 1 Business Analyst at GLOBAL INDIA SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Business Analyst job?
Ans: This Business Analyst job has Flexible Shift.