4 Quality Analyst Jobs in Pune

Employers added 1 new listings this month. There are a growing number of Quality Analyst jobs open in Pune right now. Hiring for this role is still picking up. Most of the hiring is for Customer Support and TeleCaller category. Most of the jobs are in Ranjangaon and Hadapsar. That is where most of the hiring happens right now. Most of these jobs are with companies in BPO, e-commerce, banking, telecom and insurance.

Employers in Pune want quality analysts to handle transaction and call auditing, score reporting, feedback and gap analysis. Most of the work involves quality scorecards, recording systems and reporting tools. What makes the role different is that it measures process adherence rather than delivering the process. Almost all of these jobs are work from office. They accept freshers with 0-2 years for most of these jobs. Once you cross 1-2 years, employers expect you to handle a small team or run a full process on your own.

A handful of companies are hiring for this role. D Tech Dental Technologies and Yog Industries are hiring quality analysts in Pune right now. These jobs are with companies in BPO, e-commerce, banking, telecom and insurance. Big companies usually offer a fixed salary range and have two or three interview rounds, while smaller firms tend to hire faster and focus more on your practical skills. Read each job post carefully before you apply.

Pay for quality analysts in Pune depends on the employer, your experience and the exact responsibilities of the role. You get paid as a fixed salary plus performance incentives. The longer you stay and the bigger the company, the more you earn. Bring 10th pass and you clear the first hurdle. If you hold a graduate degree, the higher-paying roles become easier to land. Look out for incentives or a shift allowance, since these push your pay past the midpoint. Customer service certification can also help you earn more.

Employers hiring quality analysts in Pune mainly look for audit accuracy, scoring consistency and feedback delivery. They also expect patience, clear communication, active listening and multitasking. From this job, most people move up to senior and supervisory roles. Each step means running more of the work on your own inside Customer Support and TeleCaller. This typically comes from steady, reliable performance. If this role does not fit, Voice Process Executive, Team Leader and Email Chat Process Executive are worth a look in Pune. These roles belong to the same Customer Support and TeleCaller group.

4 Quality Analyst jobs are live in Pune on Job Hai right now. Filter these results by salary, experience, locality and work mode. Save time and never miss a new job. Switch on a job alert and get pinged the moment a new Quality Analyst job opens in Pune.