Customer Care- Inbound Process

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

• Require one year relevant experience in inbound process

• Excellent communication in English and Hindi

• A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue

• Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;

• Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed

• To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well.

• It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.

• Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller

Qualifications-

• 12th or Graduate

• Language- Hindi & English

• Age 18-30

For Inbound-

• Good communication skills

• Rotational shift and week off

• Salary - for fresher - 15k In hand

• Experience - 16.5k in hand

Shift window-

• For Girls - 6AM - 6PM ( any 9 hrs. shifts )

• For Boys - 6AM - 12AM ( any 9 hrs. shift)

• It is a Full Time सेल्स / बिझनेस डेव्हलपमेंट job for candidates with 0 - 3 years of experience.

More about this Customer Care- Inbound Process job

1. What is the eligibility criteria to apply for this Customer Care- Inbound Process job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Noida.
3. How many working days are there for this Customer Care- Inbound Process job?
   Ans: This Customer Care- Inbound Process job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care- Inbound Process job?
   Ans: No, there is no fee applicable for applying this Customer Care- Inbound Process job and during the employment with the company, i.e., ALTRUIST TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care- Inbound Process role?
   Ans: There is an immediate opening of 99 Customer Care- Inbound Process at ALTRUIST TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this सेल्स / बिझनेस डेव्हलपमेंट job.
8. What are the timings of this Customer Care- Inbound Process job?
   Ans: This Customer Care- Inbound Process job has 09:00 AM - 06:00 PM timing.